Garrison provides a trained, full-time superintendent for your condominium. We employ them, train and supervise them, cover their vacations and sick days, and replace them if they leave. Your board pays one flat monthly fee.
Your super is a Garrison employee assigned to your building. Everything that comes with employing them is our responsibility, not your board's.
A trained superintendent on site, working to a clear list of duties agreed with your property manager.
Vacations, sick days and resignations are our problem to solve. Your building is never left without a super.
Every Garrison super completes our superintendent training program and is supervised by experienced senior operators.
We learn your building's size, systems, hours and priorities, and agree on the superintendent's duties with your property manager.
We assign a trained Garrison superintendent suited to your building and brief them on its systems before day one.
Your building gets a superintendent and one invoice each month. We handle payroll, relief coverage, supervision and replacement.
A superintendent's salary is only part of what it costs your building to employ one.
| Hiring directly | Garrison | |
|---|---|---|
| Cost | Salary plus CPP, EI, WSIB, vacation pay and benefits | One flat monthly fee |
| Payroll & HR | Your board or property manager | Handled by Garrison |
| Vacations & sick days | Find and pay for your own relief | Relief super included |
| If your super leaves | Advertise, interview, hire, and cover the gap yourself | Replacement included at no extra cost |
| Training | Your responsibility | Garrison training program and ongoing supervision |
| Performance issues | Your board manages them | Garrison manages them |
Every Garrison superintendent is backed by a roster of senior operators with deep Ontario condominium experience, available to your building when it needs them.
When something goes wrong, our senior operators are on-call and ready — experienced professionals who've managed building crises before and know exactly what to do.
Our senior operators work directly with your superintendent — upskilling on building systems, compliance requirements, and operational best practices specific to your property.
We help establish proactive, documented maintenance programs for your building — reducing costly emergency repairs and giving your board clear visibility into ongoing operational needs.
Structured check-ins on aging building systems — mechanical, electrical, HVAC, and life safety — so your board can plan capital expenditures with confidence before they become emergencies.
This isn't a staffing bench. It's institutional knowledge your building can access on demand.
Talk to Our Team →A staffing agency fills a vacancy and moves on. Garrison employs your superintendent and stays accountable for the role for as long as you're a client.
Our training covers Ontario fire and life safety requirements and the building systems your super is responsible for, so they know what to check and when to escalate.
Your super is our employee. Payroll, WSIB, scheduling and performance are ours to manage, so your board can focus on the building.
Sick days, vacations and resignations are covered under your contract. Your residents shouldn't notice when your super is away.
We work closely with property managers and condo boards — not as a vendor, but as a trusted operational partner who understands what success looks like for your specific building.
Whether you're a property manager, condo board, or building owner — tell us about your building and we'll put together a monthly quote.
Emergency line available 24/7.
For urgent coverage, email us and mark the subject "Urgent."